Basic Membership Guidelines

Sales and General Info: 1-877-771-7719

For general questions about National Roadside Assistance or to place an order over the phone, please contact our friendly customer care folks by dialing our toll free number. We have real, live people in Canada who love to talk!

We keep “regular” office hours from 9am until 5pm Eastern Standard Time. We do return calls promptly, so if you have to leave a message during office hours, we’ll call back. If you leave a message in the evening, please leave a number where we can reach you the following morning.

Roadside Assistance Dispatch: 1-888-888-888

If you are a Member requiring immediate roadside assistance, our dispatch office is open 24 hours a day, 365 days a year! We’re always there for you!

By Email

If your question, comment or suggestion does not require an immediate response, please send us an e-mail sales [at] nationalroadsideassistance [dot] com and we’ll respond ASAP, as required.

By Post

You can also reach us by regular mail.

For Sales and New Member Information:
National Roadside Assistance
210 Huntmar Dr.
Stittsville, Ontario
K2S 1B9

For Reimbursements:
National Roadside Assistance
1620 Bond Street
Naperville, Illinois

For Complaints:
National Roadside Assistance
800 Yamato Road, Suite 100
Boca Raton, Florida

We look forward to hearing from you!